1.The start date of warranty period is from the date on the invoice.
2.Removal of any labels, trampering,or similar unatuthorised use may void the warranty.
3.The warranty does not extend to defects caused by improper handling, storage, installation, assembly or disassembly, intentional damage, product modifications, accidental misuse, abuse or negligence or damage caused by force majeure as well as beyond the warranty period of products.
4. Customers must check products before leaving the store for pick up items.
5. Customers must check every item which is sent by courier or freight company before you sign the consignment note.
6. Goods to be returned or exchanged for credit must be received back along with the recepit within 5 days of purchase,and are subject to a 20% restocking fee.
7. Goods to be returned or exchanged must be resalable condition and contained in all their original packaging.
8. Custom made goods or special orders or items reserved are not returnable, exchangeable or refundable.
9. A deposit is not refundable.
10. All sales are subject to natural Ltd Terms and Conditions of Trade.
11. Return policy:
1) Must return within 5 working days once pick up or goods delivered.
2) Does not accept returned if goods are installed.
3) The return item must be returned to our facility at the buyers shipping expense.
4) If we receive an item without any agreement, return will not be processed.
5) A refund or replacement will only be processed after our inspection.
12. For faulty or damaged items, please contact us for claim.